For the first time the new DIN EN ISO 9001:2015 explicitly calls for an adequate dealing with organizational knowledge. The norm requirements are related to knowledge which is necessary for the operation of processes and to achieve conformity of the organization’s products and services.
The DIN ISO 9001:2015 does not require the introduction of knowledge management as a management discipline. However, the requirements of the norm include the most elements of a comprehensive knowledge management.
intergator has a particularly high potential to support enterprises in an ISO 9001-compliant management of organizational knowledge. intergator’s core contribution to meeting the norm from a knowledge perspective is its ability to provide to employees all (digitally available) information relevant for action and decision making in one surface. This is possible due to the application of approximately 100 standard connectors developed by interface projects and more than 500 convertors: These make possible that all systems and data sources of the enterprise used for running business operations can be connected to intergator and any file types from these data sources are recognized, indexed and processed.
The following core competencies of intergator support enterprises in a norm compliant dealing with organizational knowledge:
Maximum benefit can be achieved with intergator when the process of its adaptation and integration into the company is thoroughly accompanied on a communicative level.
intergator will provide optimum support for the dealing of knowledge in accordance with ISO 9001:2015 when employees acknowledge intergator as a tool for knowledge management and when they understand how and in what ways intergator can be best utilized. interface:projects offers a comprehensive know-how transfer to help clients build-up expertise for the implementation, use and further development of the intergator solution.
intergator enables organizations and enterprises to establish a solid foundation for an ISO 9001:2015-compliant dealing with the organization’s knowledge. This does not only apply to large companies and multinational corporations. Small companies can achieve this foundation with the intergator mini appliance.