Preceding the Digital Workplace Summit 2016 the following interview was given by Eduard Daoud to Communardo Software GmbH, a leading company for digital workplace solutions and an intergator integration partner. Mr Daoud, with intergator you offer an Enterprise Search Solution that makes the content of various applications and systems available in a central search. How has the use of intergator changed the flow of information and Knowledge Management for your
The significance of Enterprise Search continues to grow rapidly. Let me explain the reasons and how management should address this topic. In terms of work productivity and the development of Digital Workplace environments there is probably nothing more important than to provide employees with the necessary tools and work environments to perform their jobs effectively and efficiently. However, in the course of time companies introduce new applications without knowing or
Communardo Software GmbH to become new sales and integration partner of intergator Dresden, June 2016 – With Communardo Software GmbH interface projects has won a new partner for sales and integration of intergator. Communardo Software GmbH is a specialist for knowledge management, digital collaboration and networked communication. As a multi-award-winning Social Business Leader the firm supports enterprises with strategic and technological means in their transformation efforts to creating a digital
After a detailed vendor comparison, the Reifenhäuser Group, one of the leading developers and manufacturers of plastic extrusion, has decided for the intergator Enterprise Search from the interface projects GmbH.
The successfully integrated search solution intergator offers a place for central information procurement for all employees of the Reifenhäuser Group.
IT driven KM with intergator Many benefits of Knowledge Management can be achieved with an IT-driven solution like intergator. These are some of the key aspects where intergator can support the organization’s KM: Find relevant information and data much faster intergator allows users to quickly, safely and comfortably access the internal information assets of an organization to effectively support the provision of information. Find what you need, when you need
BI solutions e.g. Tableau are an excellent analytics visualisation software, but intergator is a comprehensive knowledge management, delivery and services solution including:
How to make your CRM/Call Center System a single point of access to resolve customer cases!? Problem: Agent productivity & contact center performance are one of the typical goals of every call center solution/ CRM vendor or any organisation which work a lot with the B2C concept. The agents only need one application to resolve cases/issues and get a 360 degree view of the customer. But in some contact centers
Today’s customers want to use powerful search engines for their huge and increasing content repositories. Full-text-only products with simple result lists are not enough to satisfy this community. Different content sources require different analyzing and indexing strategies and a content-specific result presentation. There is a lot of research in the field of the application of semantic web technologies for information retrieval. A wide range of useful standard vocabularies and powerful