6 benefits of Knowledge Management

IT driven KM with intergator Many benefits of Knowledge Management can be achieved with an IT-driven solution like intergator. These are some of the key aspects where intergator can support the organization’s KM: Find relevant information and data much faster intergator allows users to quickly, safely and comfortably access the internal information assets of an organization to effectively support the provision of information. Find what you need, when you need

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Why intergator and not BI solution!?

BI solutions e.g. Tableau are an excellent analytics visualisation software, but intergator is a comprehensive knowledge management, delivery and services solution including:

Enhance your customer service with enterprise search

How to make your CRM/Call Center System a single point of access to resolve customer cases!? Problem: Agent productivity & contact center performance are one of the typical goals of every call center solution/ CRM vendor or any organisation which work a lot with the B2C concept. The agents only need one application to resolve cases/issues and get a 360 degree view of the customer. But in some contact centers

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Google search appliance alternative

We understand the needs of enterprise customers like “Kühne + Nagel”, and we know that many corporations don’t want to use Software-as-a-Service products. Security and availability considerations can require a locally installed version, particularly when it comes to sensitive analytics. That’s why intergator Enterprise Search is available in both a hardware and a software appliance version. The hardware appliance comes as a pre-configured server machine. The appliance lets you install

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intergator Documentation Reader- a clear ROI?

Many people know the problem – important Information are wanted – but they hide out behind long documents. But the research in extensive documents is a very complex process. Fact is: The user wants to find information and relevant text passages and not a document as a whole. Represents intergator Documentation Reader an adequate solution for this special challenge? Which performance offers the Documentation Reader?  The location of determined text

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Apps or widgets for Intranets

With great interest I`ve read the article Apps for Intranets immediately I thought about our inter:gator Dashboard on the intranet. Already, we`ve answered the following question: Perhaps intranet interfaces should look more like a collection of apps than a web site? Or could it be a way for employees to create a personalized experience?