14/07/2015 | Enterprise search for small businesses/ intergator mini vs Google mini

A lot of companies are now facing the challenge of replacing the Google Mini, because this product isn’t supported anymore. intergator offers a feature for feature match against the Google Mini and replacement without downtime and with small investment.

Before I go more deeply into a comparison between intergator mini und google mini let me bring some light into enterprise search first.

Enterprise Search is a part of information management.

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22/06/2015 | 6 benefits of Knowledge Management

IT driven KM with intergator Many benefits of Knowledge Management can be achieved with an IT-driven solution like intergator. These are some of the key aspects where intergator can support the organization’s KM: Find relevant information and data much faster intergator allows users to quickly, safely and comfortably access the internal information assets of an[…]

23/03/2015 | Enhance your customer service with enterprise search

How to make your CRM/Call Center System a single point of access to resolve customer cases!? Problem: Agent productivity & contact center performance are one of the typical goals of every call center solution/ CRM vendor or any organisation which work a lot with the B2C concept. The agents only need one application to resolve[…]

16/03/2011 | Semantic Enterprise Search Solution

Today’s customers want to use powerful search engines for their huge and increasing content repositories.

Full-text-only products with simple result lists are not enough to satisfy this community.

Different content sources require different analyzing and indexing strategies and a content-specific result presentation. There is a lot of research in the field of the application of semantic web technologies for information retrieval.

A wide range of useful standard vocabularies and powerful frameworks has been developed that can be used to gather, transform and store metadata. However, in practice we see a gap between state-of-the-art information retrieval and customer needs with a defined price-performance relation.

It is quite a challenge to index a large file server with heterogeneous content annotated with metadata from different vocabularies to provide an ontology-based navigation, to produce semantic annotated search results, to use faceted browsers as powerful filtering mechanism and do that with an out-of-the-box solution, which is stable, has a good performance and provides a simple way to configure it.

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