A lot of companies are now facing the challenge of replacing the Google Mini, because this product isn’t supported anymore. intergator offers a feature for feature match against the Google Mini and replacement without downtime and with small investment. Before I go more deeply into a comparison between intergator mini und google mini let me bring some light into enterprise search first. Enterprise Search is a part of information management.
How to make your CRM/Call Center System a single point of access to resolve customer cases!? Problem: Agent productivity & contact center performance are one of the typical goals of every call center solution/ CRM vendor or any organisation which work a lot with the B2C concept. The agents only need one application to resolve cases/issues and get a 360 degree view of the customer. But in some contact centers
With great interest I`ve read the article Apps for Intranets immediately I thought about our inter:gator Dashboard on the intranet. Already, we`ve answered the following question: Perhaps intranet interfaces should look more like a collection of apps than a web site? Or could it be a way for employees to create a personalized experience?