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Tailored search applications for the support of business processes
In addition to text content from the internet data from CRM and ERP systems play a major role in business processes. Therefore a 360° view across all content sources is needed.
By a consolidated access to structured and unstructured information search applications can consider the context of customized commercial processes and deliver optimum results.
From a technical point of view it’s about semantic mashups in form of InfoApps (Search index-Based Applications). Lightweight InfoApps assume the visualization and personalization of content.
On the same technology customer-specific applications can be realized, which are characterized by high performance and low complexity. In contrast to purely datasource-based applications searchindex-based applications operate exclusively on the generated index and thus not require access to the original data supplies.
Embedded in modern intranet solutions with social elements InfoApps achieve a new quality in the supply of information to employees, business partners and customers.
An example of search-index based application is the intergator Social Dashboard with the optional InfoApps Expert Finder und Navigator. Personalized Intranet homepages can be much easier provided than with conventional portal solutions
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NavigatorVisual presentation of results in tabular form and via a hypertree which facilitates exploratory search.
Expert FinderInformation about abilities and expert’s assessment from already existing sources allows the construction of skill profiles.