Tailored search applications for the support of business processes
In addition to text content from the internet data from CRM and ERP systems play a major role in business processes. Therefore a 360° view across all content sources is needed.
By a consolidated access to structured and unstructured information search applications can consider the context of customized commercial processes and deliver optimum results.
From a technical point of view it’s about semantic mashups in form of InfoApps (Search index-Based Applications). Lightweight InfoApps assume the visualization and personalization of content.
On the same technology customer-specific applications can be realized, which are characterized by high performance and low complexity. In contrast to purely datasource-based applications searchindex-based applications operate exclusively on the generated index and thus not require access to the original data supplies.
Embedded in modern intranet solutions with social elements InfoApps achieve a new quality in the supply of information to employees, business partners and customers.
An example of search-index based application is the intergator Social Dashboard with the optional InfoApps Expert Finder und Navigator. Personalized Intranet homepages can be much easier provided than with conventional portal solutions
Visual presentation of results in tabular form and via a hypertree which facilitates exploratory search.
Information about abilities and expert’s assessment from already existing sources allows the construction of skill profiles.