enterprise search

Enterprise Search – Next Generation

intergator is a modern enterprise search solution that bundles different data sources in a central interface and makes them available in a clearly arranged manner. Whether office documents from a file server, images, CAD drawings (scanned or in 3D formats), e-mails or database systems (ERP, CRM, CMS, etc.) – the intergator can be connected to various systems via special connectors and automatically indexes the data contained therein. These can also be related to each other and enriched with additional information.

In addition to the classic in-house search solution for intranet, social dashboard or knowledge management projects, intergator is also used as a website search in numerous large portals. Here the focus is not primarily on searching in different data sources, but on an improved user experience. Information should be found efficiently, purposefully and quickly.

In contrast to a classic full text search, intergator offers a granulation of search results based on different filter options (so-called facets) and thus elegantly simplifies the targeted search in a complex database. A comprehensive text analysis of each indexed document and its automatic indexing – partly with artificial intelligence algorithms – extends indexed data from a mere search hit to a valuable information and knowledge component.

intergator can be operated either standalone as an appliance or as software in its own hardware/VMware infrastructure. The individual modules are briefly explained below.

Features

Universal Search

intergator sees itself as a central entry point for searching within the data and documents of a company or organization. We integrate different data sources and help to transform information into knowledge. Especially in times of growing data streams, maintaining an overview is the greatest challenge of our time. Knowing where essential information is located and how it can be retrieved efficiently is now decisive for success or failure.

Thanks to a modular approach, a well documented API and years of project experience, intergator brings a large number of functions “out-of-the-box”. Whether as an introduction to knowledge management, as a social intranet or the digital workplace – our Enterprise Search efficiently supports you in developing knowledge.

Social Dashboard

The intergator Social Dashboard is the central entry point for every user and can be individualized using various application modules. This is where internal and external information strands converge and allow targeted channelling of relevant data. Once a search query has been made within the system, it can be stored as a continuous feed so that new results or changes are immediately visible. External RSS feeds can be integrated as applets, significantly improve the news flow and thus be used for continuous market analysis.

intergator Social Dashboard
intergator Social Dashboard

However, the core element of the social dashboard remains the search with intergator. Prefabricated search queries and intelligent query combinations can be combined in applications and made available to the user for individual integration. The spectrum ranges from search queries in the Active Directory for new employees and the subsequent formatted output to the document status of individual projects and complex analyses in the area of business intelligence. The user thus has the opportunity to receive information tailored to his or her needs without being held up by irrelevant data. In contrast to static intranet solutions, which are maintained by a few administrators and editors, every user can individually control his information requirements and adapt them on his own responsibility.

Documentation Reader and OCR-Service

The Documentation Reader integrated in intergator allows a comprehensive search within the document in addition to the primary preview display of search hits. No matter if single words, word groups or paragraphs in extensive documents – the Documentation Reader simplifies finding the relevant information without having to open separate programs or download the document. Based on an open architecture, the Reader does not require extensions such as Flash, Active or Java and does not require any additional installation of browser plug-ins.

Text data which are not openly available in the database (e.g. scanned data and data saved as images) can be indexed subsequently using the intergator OCR service. Frequently used in archives, the data to be indexed is first converted into machine-readable text via Optical Character Recognition (OCR) and then provided with metadata for the search. In addition to all fonts commonly used today, older fraktur fonts can also be converted into readable text.

Documentation Reader
Documentation Reader

Navigator

Very complex and extensive databases are often difficult to access with a search. In addition to the regular search results, you often need information on the location within the data structure, on relationships with other data or on other metadata such as the creator, the update time or the storage location. Here intergator relies on a tailor-made solution in the form of a so-called hyperbolic tree. A hierarchy of the search hit is mapped within the structure. At the centre of the graphical representation is the search hit, from which individual branches branch off to other relational information. In this way, the searcher can more easily relate and classify the hit, especially in the case of more complex structures.

At first somewhat unfamiliar in its functionality, the intergator Navigator approach occasionally proves to be superior to the classic search. Based exclusively on HTML5, the intergator Navigator can be used out-of-the-box without plugins or additional programs.

intergator Navigator
intergator Navigator

Content Services

Independent of the integration of internal and external data sources by means of connectors, intergator offers standard storage and editorial maintenance of content in the form of a rudimentary document service. Unlike on a file server, data can not only be organized, but also indexed and provided with metadata immediately after upload. Files can be added to the system using Drag & Drop. Access authorization is often granted via the connected Active Directory. Integrate your data process-oriented in a secure and centralized storage location.

Content Services
Content Services

Analytics & Usage Report

In its role as an Enterprise Search Solution, intergator not only limits itself to indexing or providing search results from complex and independent data sources, but also offers the possibility to efficiently evaluate data. Using an integrated Analytics Dashboard, interactive reports and statistics can be created that provide, for example, information on the frequency of a particular search hit and its call. Overviews of the most frequently searched terms, rankings of topics or extensive click statistics allow conclusions to be drawn about topics that will be relevant in the future or that are of particular interest to users.

Another facet of the Analytics dashboard is the automatic search for duplicates to avoid redundancy. This not only makes the system dependent on common parameters such as file size, type and designation, but also checks at the text meta level, since documents with different designations but identical contents are occasionally overlooked by alternative duplicate checkers. This increases the overall data quality, which ultimately has a positive effect on the search results.

With the help of so-called aggregation facets, complex information relationships can be determined automatically and visualized in a sophisticated way using dashboard chart apps. These visualizations often reveal gaps or weak points in the data stock and the underlying structure.

Expert Finder

The intergator Expert Finder enables users to voluntarily and DSGVO-compliant store own competencies in the users profile and make them visible. In this way, experts on a topic can not only be made visible, but also linked to the respective topic. If, for example, you are looking for an employee with Italian language skills in your company and he or she has stored this competence in his or her profile, you can quickly find out with our search.

However, it is not only the direct and active naming of a competence that may reveal the expert – intergator independently recognizes interrelationships. For example, if an employee creates Photoshop files very frequently, intergator Enterprise Search automatically recognizes that there is a connection between the file type and the user and that the user is possibly an expert in this area.

Expert Finder
Expert Finder

Facets and Perspectives

intergator has numerous filter options for efficiently narrowing down search hits. These can be perspectives (e-mails, contacts, multimedia, etc.) or facets (time, location, file type, user, etc.), which considerably speed up the search process. Facets can be combined or vice versa (e.g. as exclusion criteria) or individually tailored to the needs of users. In this way, search results can be reduced to essential hits more quickly.

intergator also has a very well documented API, which allows to create individual facets and to react flexibly to the special requirements of an organization. Whether facets of areas, projects or versions – our Enterprise Search is dynamically expandable and makes it easier for you to search in very large databases.

Facettes - intergator Enterprise Search
Facettes – intergator Enterprise Search

Extended Bookmarking

Searches can be saved and shared for recurring searches. Search terms, facets or perspectives are transferred into an individual bookmark and can also be integrated into the dashboard. In this way, changes in the result list are monitored and immediately visible. Once generated, searches are retained and can also be shared with others.

Extended bookmarking
Extended bookmarking

Takeout

For documentation purposes or to illustrate a stand, documents can be combined and then exported in a complete file. First marked as individual bookmarks within the intergator, then combines the bookmarks into a single PDF or ZIP file. Provided with an overview sheet, intermediate states or collections can be generated and further processed.

Takeout
Takeout