Information management in public administrations: challenges & solutions
The vast amount of information caused by administrative processes is spread in multiple data sources and systems. As a service to the citizen part of the information has to be made accessible to the public. Until recently, knowledge within administrations had been organized in various “information islands”. With the introduction of the law for the Promotion of Electronic Administration a restructuring has begun within the IT landscape in light of this “digital transformation”. For example with the introduction of eFiles (electronic files). A growing customer focus means a comprehensive eGovernment by providing essential administrative services via municipal internet portals. With this background knowledge management has become a new challenge for municipalities.
We realize with intergator essential components of an administrative information system by analysis and aggregation of existing data. With this, a quick and easy access to information becomes available under consideration of existing rights concepts. Learn in this webinar how to equip administrative staff with a powerful tool to search for people, data and documents across various “information islands” in multiple systems. Employees will not only benefit from an increased efficiency but also from a significant relief in their quest for information. Furthermore, with the implementation of our Enterprise Search solution citizens will be given access to a user-friendly access to public services and support like financial aid, documents and request forms.
Use cases for the application of intergator in city administrations, parliaments and municipal authorities
In this webinar we will demonstrate by use of a few examples how public administrations haven taken up the challenges of the digital transformation. To name only few: The cities of Dresden, Leipzig, Erfurt and Chemnitz and the Federal Ministry of the Interior have trusted our competence and been successfully working with us and our product intergator for many years. At the Berlin House of Representatives intergator has made possible a consolidated search on the parliament’s webpage itself, Lotus Notes and the documentation system CuadraSTAR. Via facet filters the search results can quickly be limited to single processes and document types.
TeamViewer needs to have been approved as a software at your office. Please check this with your IT administration. Click here for a download of the most current version of TeamViewer. For a test you are welcome to contact us in advance.