You are here:
  1. Home
  2. INTERGATOR across different industries
  3. AI for Public Administration

AI for Public Administration

Digital information assistant for administrative systems, documents, and citizen portals.

Public administrations work with a wide range of information systems — from council information systems and document management to citizen portals and specialized administrative applications. INTERGATOR connects these information sources into a central knowledge base and enables cross-system search and AI-supported analysis — traceable and within the existing IT architecture.

In use in public organizations

Ministries
Authorities
Cities
Departments
Discuss Use Case
Ask for a demo

The Challenge of Digital Administration

Public administrations today work with a wide range of specialized information systems. Documents, meeting records, policies, and domain-specific information are often distributed across different platforms — such as council information systems, document management systems, specialized administrative applications, or citizen portals.

For employees, this often means that information must be searched across multiple systems, manually combined, and evaluated. Especially for complex topics or time-critical requests, this research process can quickly become time-consuming.

Typical information sources include, for example:

  • Council information systems and meeting records
  • Document management systems and files
  • Specialized administrative applications and internal systems
  • Citizen portals and public websites
  • Policies, contracts, and administrative regulations

These systems each fulfill important roles but are often not connected to one another.

Notary's office Becker
City of Chemnitz
Free State of Thuringia
Dresden - State Capital
State Parliament of Baden-Württemberg
Berlin House of Representatives
Naval Command of the German Federal Armed Forces
Erfurt - State Capital
Health Promotion Switzerland
Kassenärztliche Vereinigung Sachsen
Niedersachsen State Police
National Emergency Crisis and Disaster Management Authority
Notarial Association of Saxony
City of Herne
Thuringian Parliament

Growing Requirements for Access to Information

Structured access to administrative knowledge is therefore becoming a key prerequisite for efficient and transparent administrative work.

More Complex
Issues

Administrative decisions are often based on extensive documents, policies, and historical records. Relevant information must be brought together from different sources and evaluated.

Higher Transparency Requirements

Political decisions and administrative processes must be documented and justified in a transparent manner. Access to reliable information is therefore becoming increasingly important.

Faster Decision-Making Processes

Requests from politics, administration, and the public often require quick responses. Information must be researched rapidly and assessed in the proper context.

Digital Tools
and AI

More and more administrations are evaluating digital assistance systems and AI tools. However, these can only be used effectively when information is available across systems.

A Central Knowledge Base for Administrative Systems

To make efficient use of information, existing information sources must be connected. Only a cross-system knowledge base enables documents, domain-specific information, and administrative data to be structured and effectively accessed.

INTERGATOR connects different information systems into a unified search platform and provides consolidated access to administrative knowledge — regardless of which system the information was originally stored in.

Cross-System Search

Instead of searching individual platforms separately, employees can research information centrally. INTERGATOR connects different data sources and presents results in a shared context.

Typical connected systems include, for example:

  • Document management systems
  • Council information systems
  • Specialized administrative applications
  • File servers and knowledge platforms
  • Citizen portals and websites

This enables seamless search across the entire information landscape of the administration.

Foundation for AI-Supported Analysis

This structured knowledge base also enables the use of AI-supported functions, such as analyzing large document collections or summarizing complex content.

The AI operates on existing information sources and provides traceable results with clear source references. This keeps the use of AI transparent and controllable — a crucial aspect for its use in public organizations.

Examples from Public Administration

State Capital Dresden

Central search across municipal websites and citizen portals

The state capital Dresden operates a wide range of digital information services for citizens. INTERGATOR provides the central search function on www.dresden.de and connects content from various websites, information portals, and administrative systems. This enables information to be searched across all connected services – from citizen services and specialist information to council and administrative documents.

German Federal Ministry of Defence (BMVG)

AI-supported research across extensive document collections

At the German Federal Ministry of Defence, INTERGATOR supports research across large document collections, for example when analyzing parliamentary inquiries and historical meeting records. Semantic search makes it possible to identify relevant information more quickly, even for complex questions, and to recognize relationships between different documents. This enables responses to be prepared more consistently and allows existing information to be reused more efficiently.

German Patent and Trade Mark Office (DPMA)

AI-supported search for patent examination

At the German Patent and Trade Mark Office, INTERGATOR supports internal research across extensive patent and information collections. Examiners can identify relevant documents more quickly and efficiently find thematically similar patents. The focus lies on semantic search, which detects related patents based on their content – even when different terms or formulations are used.

Why AI in Public Administration Requires a Reliable Knowledge Base

Artificial intelligence opens up new possibilities for researching and analyzing administrative knowledge. In practice, however, AI systems can only deliver reliable results when they operate on a structured and traceable information base.

In many public administrations, information is distributed across different systems — such as document management systems, council information systems, specialized administrative applications, or knowledge platforms. Without cross-system access to these information sources, the potential of AI remains limited.

INTERGATOR provides this foundation by structuring and connecting documents, domain-specific information, and administrative data across multiple systems. On this basis, AI functions can analyze content, identify relationships, and present information in a clear and understandable way.

A key advantage is the traceability of results: answers can always be traced back to their original sources. This ensures that the use of AI remains transparent and controllable — a crucial requirement for deployment in public organizations.

INTERGATOR-as-knowledge-base

How Public Administrations Benefit from a Central Knowledge Base

A cross-system knowledge base simplifies access to information and supports employees in research and analysis. INTERGATOR connects different information sources and enables structured search across the entire information landscape of public administration.

Faster Research in Large Document Collections

Employees can find information from different administrative systems through a unified search. This reduces the effort required to research extensive document and information collections.

Cross-System Access to Administrative Knowledge

INTERGATOR connects content from document management systems, council information systems, specialized administrative applications, and other information sources. This allows information to be searched regardless of where it was originally stored.

Support for Analyzing Complex Content

AI-supported functions help analyze large documents, identify relationships between information, and locate relevant content more quickly.

Traceable Results with Source References

All results remain linked to their original information sources. This ensures that the use of AI remains transparent and controllable — a key requirement for deployment in public organizations.

    Deploy INTERGATOR in
    Your Public Administration

    Public administrations work with a wide range of information systems — from document management systems and specialized administrative applications to information portals. INTERGATOR helps connect these information sources across systems and establish a central knowledge base for research and analysis.

    On this foundation, employees can find information more quickly, identify relationships between documents, and use AI-supported functions to analyze large information collections.

    In a joint discussion, we analyze your existing system landscape and identify potential use cases for cross-system search and AI-supported knowledge analysis. In a guided demo, you will see how INTERGATOR unlocks administrative knowledge across systems and provides the foundation for AI-supported analysis and research.

    Ask for a demo