12/08/2016 | Unlocking knowledge according to ISO 9001:2015 with intergator

For the first time the new DIN EN ISO 9001:2015 explicitly calls for an adequate dealing with organizational knowledge.  The norm requirements are related to knowledge which is necessary for the operation of processes and to achieve conformity of the organization’s products and services. The DIN ISO 9001:2015 does not require the introduction of knowledge[…]